Trust & Privacy
How we handle your information
This page is maintained by TCB ICT to answer common security and privacy questions about the tcbict.com.au website. It describes current, app-visible controls — it is not an independent certification or audit.
What we collect
The only information this website collects is what you choose to send through the contact form: your name, email address, optional phone number, and the message you write. We use it solely to reply to your enquiry.
How it is used
Enquiries are used to respond to you about your request. We do not sell, rent, or share your details with third parties for marketing.
Controls in place
- The site is served over HTTPS.
- Contact form input is validated before it is processed.
- A simple anti-spam honeypot is used to reduce automated submissions.
Shared responsibility
The website is hosted on the Lovable platform, which provides the underlying infrastructure and platform-level protections. How content, enquiries, and any client information are handled day-to-day is the responsibility of TCB ICT. Customers remain responsible for the information they choose to share with us.
Cookies & analytics
This site does not set marketing or advertising cookies. Only cookies strictly necessary for the site to function may be used.
Retention & deletion
Enquiry emails are retained only as long as needed to respond and maintain a record of our communication. If you would like us to delete an enquiry you sent us, contact us and we will action it.
Reporting a security concern
If you believe you have found a security or privacy issue with this website, please contact us at admin@tbosc.org or call 0404 214 811. We will respond as quickly as we can.
Questions? Head to the contact page.